Refund Policy: AI-Driven Maritime Training Solutions

Last Updated: August 8, 2023

Thank you for choosing Maritimetraining.ai. Please read our refund policy carefully to ensure you understand our terms.

1. Digital Goods and Services

No Refunds on Access: Once you purchase and access digital goods (courses, training materials, downloadable files, etc.), no refunds will be granted under any circumstances.

Technical Issues: If you experience any technical issues accessing or using the digital goods, please contact us immediately. We will strive to resolve the problem promptly, but this will not entitle you to a refund.

2. Cancellation of Scheduled Training Sessions

Cancellation by Us: If we cancel a training session for any reason, attendees will be entitled to a full refund.

Cancellation by You: If you cancel your participation in a training session, no refund will be given.

3. Refund Processing Time

Refunds, where applicable, will be processed within 10 working days. It might take some time before the refund is officially posted, depending on your payment provider.